Shanna123 - I was using the desktop/laptop version of Turbo Tax called Premier, not the cloud/on-line version @intuit.com. So, I am not sure the on-line version of Turbo Tax works the same way or takes the same format as the desktop software, however, here is one thing to try. Try saving and closing the file before trying to upload. I did find that I had to do that in order for the upload program to read my file. Without closing the file I always receive the"unsuccessful" message. I hope it works the same in the cloud/on-line version and you are successful. Also, I am equally unsure as to why it has to be so hard.
