Can't Import 1099 - no Tab opens in Browser

Trying to import from Schwab and Fidelity.  Import tells me to find the institution, continue, then a page that has me click "Continue" to open a tab in my default browser.  No tab ever opens up. I started with Firefox, changed to Chrome and Edge, turned off security and allowed popups/redirects.  Nothing, just ignores me.  Last night I had tried to import Fidelity and got a response it was doing maintenance so I thought there was some connection, but today there is just ... nothing.  I really don't want to do manual entry as some of the brokerage info is quite lengthy.  That is the whole point of import.  In the past I found that the turbotax needed internet explorer to open within the program, I have no idea what is happening here.