Unfortunately, nobody in this forum can help with this, as we are just normal users like you. As the TTX employees start participating here during the tax season, they also are not empowered to assist anyone with sales/purchase issues.
I would suggest that if you purchased using a credit card that offers protection, you file a claim with your CC company for reimbursement.
On the other side of that coin, you can purchase a USB CD/DVD drive for less than $20. The one I have is a dual layer CD/DVD burner and cost me a whopping $14 or $16 brand new at Wal-Mart.
