Investors & landlords

The ability to import a complex 1099 is why people purchase TurboTax in the first place.

 

A couple of months ago, they did not have the Premium Tax Credit form working correctly for those making over 400% of federal poverty level.  Their reps insisted that folks weren't eligible for any credit and had to repay 100% of any premium subsidy, which just wasn't true.  After dozens of people on the message board (including me) pointed TT in right direction, and told them exactly which lines of the form needed to be reprogrammed, they finally produced a software update making the fix.  But the difficulty they had even comprehending the problem (and following the law) gave me pause about continuing to use TurboTax.

 

Now I can't download my 1099 from Fidelity and the reps are saying they don't even know if they are working on the problem.  I've checked with Fidelity customers using other tax software and they are not encountering any issues with their imports.

 

Pretty certain TT will be losing a 20+ year customer next year!