Carl
Level 15

Education

Contact the issuing college and have them issue you a "correct" 1098-T. Box 2 is just flat out not available beginning in 2018, and no longer used. If they want to argue the point, refer them to the IRS instructions for the 1098-T at <a rel="nofollow" target="_blank" href="https://www.irs.gov/pub/irs-pdf/i1098et.pdf">https://www.irs.gov/pub/irs-pdf/i1098et.pdf</a> on page 4, It quite clearly reads:
Box 2. Reserved
This box is reserved for future use.
If they are still hard-headed and want to agrue, refer them to page one of the instructions in the 2nd column where it reads:
Penalties. For Forms 1098-E and 1098-T, penalties may be
imposed for failure to file or failure to furnish correct forms.
However, under certain circumstances, the penalties may be
waived. See part O in the 2019 General Instructions for
Certain Information Returns for more information.