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Education
This is likely the last year I use TurboTax.
I spent over an hour on the phone with the extra upcharge for phone/online support and they were astonished as I was at the end once they understood the tax code. They added in 2nd line support that asked to falsify items from the forms to see if it would change how turbo tax treats the secure act 2 rollover. I had to educate them at each step on tax laws until eventually they agreed and said to just not enter it and agreed TurboTax was flawed. It's still flawed even today trying to tax me for the Roth contribution as our income is too high. Nowhere does it ask if the contribution was a qualifying 529 rollover. It's crazy that two years since secure act 2 that turbotax doesn't walk people through this correctly and likely causing a high amount of people to over pay taxes. It's unexcusable.