Go through the entire education interview until you reach a screen titled "Your Education Expenses Summary". Click edit next to the student's name. That should take you to a screen “Here’s your Education Summary”. Click edit next to “Education Information”. It's usually at the beginning and re-appears at the end.
The 5th screen in will be "Did (student's name) ever receive the American Opportunity or Hope Credit". If you click yes, you get a pop up, enter the number of prior years you got the credits. There are separate boxes for AOC and Hope (the Hope credit expired many years ago, so most people leave that blank or enter 0).
