You've answered something wrong. You may have to delete the student and start over.
Go through the entire education interview until you reach a screen titled "Your Education Expenses Summary". Click delete next to the student's name (you cannot change it and you cannot save your entered info). After you confirm your deletion, the next screen will allow you to add a student.
Watch out for the question "Had (student name) earned four years of college credit before 2024". The answer must be NO. Even if he physically went 4 years, if he doesn't have a BS/BA, the answer is (usually) NO.
