" If I delete them both, it almost completely removes her refund."
That sounds like TurboTax (TT) is awarding her some tuition credit. Allocating money to the tuition credit, will reduce the amount of tuition allocated to the 529 distribution, making some of it taxable. The credit is better, so TT may be allocating all the tuition to the credit.
Look at the student information worksheet (line 17) for how the tuition money is being allocated.
If she only took one class, then room and board are not a qualified expenses for the 529 distribution (student must be half time or more).
If you reply, provide the amounts in box 1 of the 1098-T and boxes 1 & 2 of the 1099-Q.
"Also, I can't just not report the 1099-Q. It's required to be reported."
No, it does not. I quoted you two references, above, that says the opposite. But that's now academic. It appears that TT may be doing it right.
