I am having the same problem, only a different result with different kids (I have two in college). For the first student, I entered $3000 in tuition, $2000 in scholarships and $300 in books. TT calculates only a $380 credit instead of the full $1300. For the second student, with similar numbers, it says they don't qualify! In my case, the amounts on the 1098T are not correct in terms of what I actually paid (one scholarship had not yet paid, so was not included in Box 5, making it appear that I had paid that amount even though I had not), so I had to enter tuition in the "what if I paid a different amount than Box 1" box. (No 529 account involved in any way.)
How do I fix this so that we get the correct credit? Do I just override the 1098T by putting in my numbers instead of the school's?
