Can Someone Please Explain Why Entering The Actual Tuition/Expenses For 1098-T Can Reduce Fed Refund

Our 1098-Ts are wrong. 

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The amounts in Box 5 are Zell Miller 100% tuition scholarships, paid in January and August directly from the state of Georgia to the school, and they are correct. I simply don't understand why the numbers in Box 1 are not AT LEAST equal to the numbers in Box 5. We had to pay additional fees/expenses for each student for each semester, so the Box 1 amounts should be well over Box 5. How does this still happen in 2023/24?

 

The really frustrating part is that when I try to correct the Box 1 amounts in Turbotax for one student and change them from the wrong $3,027 to the correct $6,345, our Fed Refund drops by $3,053!!! This is the first time I've felt like lying on my taxes because of the extreme punishment just for trying to correct the wrong numbers distributed by the school.

 

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It appears to me that the Box 5 surplus over the reported Box 1 amounts is being taxed as income and providing a much larger refund than the true and accurate Box 1 numbers provide. However, if I simply DELETE all 1098-T worksheets and run the final checks before filing, TurboTax doesn't find any errors or say "you're missing 1098-T worksheets" or anything like that. And that results in the highest refund.

 

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Obviously, I want to file legal and correct tax returns. But I'm really lost here and my head is hurting. Can someone please make some sense out of this mess? I would LOVE to wrap this up and file today and the Education Credits are the only thing preventing me from doing that.