It could be that you answered a question incorrectly as you were going trough the education credit interview in TurboTax. I would suggest that you go back and double check your entries. To go back to that section in TurboTax:
- Login to your account
- Go to Tax Home and then Deductions & Credits
- Scroll down to Education Credits, select Edit
Go through all the questions, one wrong answer could have disqualified you from the credit. For more information on education credits and their requirements see the TurboTax help article:
