Did you have out-of-pocket Education Expenses that were not covered by Scholarships/Grants? Are you a dependent?
If your 1098-T has a higher amount in Box 5 (scholarships) than in Box 1 (tuition), you wouldn't be eligible for education credits.
However, make sure the amounts are correct, as sometimes a two-term scholarship amount is listed, but only a one-term tuition amount.
You can correct the amounts in both areas in your TurboTax entry.
Since we can't see your return in this forum, here's more discussion on AOCT Credit that may apply to you.
@HDC6689
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