Education

I think you are saying that your line 30 is not showing the NY subtraction for the 529 contribution. You must be the owner of the account. If you qualify and have things properly marked, you should be getting the credit. 

Reference: subtractions instructions

Maybe you have a bit of data stuck. Please go through the directions below. Let us know if you still don't have your credit.

Follow these steps:

Desktop version: 

1. Delete the form
2. Save your return while closing the program.
3. Update the program
4. Open
5. Enter the information again.

Online version:

A full or corrupted cache can cause problems in TurboTax, so sometimes you need to clear your cache (that is, remove these temporary files).

For stuck information follow these steps:

1. Delete the form/ worksheet- if possible, see How to Delete  
2. Log out of your return and try one or more of the following:
   • Don't use Internet Explorer.
   • Clear cache and cookies,
   • Sign in using a different browser.
   • Sign in using a different device.
3. Log back into your return.
   • Enter the information again.