1099T and AOC

HI there, hoping someone can help me.

My daughter attended one college from Fall 2021, through Spring 2023. She changed schools in Fall 2023, still working towards bachelors degree. First college she had pretty good scholarships towards her 42k a year tuition/room/board, but we still paid over 16k a year. Second college got some but not as much and I took 8k in parent loans in Fall 2023 and also paid some in cash. Just over 11k.  

I got the second schools 1099T first:

box 1: 11,255.39

box 5: 4744.00

box 8: checked

 

Said she qualified for AOC 2500

 

got 1099T from first school she no longer attends

box 1: 16,080

box 5: 34,109

box 6: 19,117 (never had one with this box filled in)

box 8: checked

 

Now says she doesn't qualify.

 

How on earth can she not qualify when we spent literally thousands on tuition????  Why is that number in box 6? What does it mean and how do I fix this?

 

(Side note, I was in grad school (LLC qualified), husband in undergrad (AOC), first child grad bachelor dec 23 (AOC 2500), third child community college (AOC 1901), so we definitely qualify)

 

 

Thank you for your guidance.