Q. Could this be the reason for the error?
A. Possibly. Something you expected to automatically be entered, didn't get entered.
You've answered something wrong in the interview. You must have a 1098-T or answer that you qualify for an exception. You must enter the school's EIN.
Some times, it best to delete the 1098-T and start over. Or you can go through the entire education interview until you reach a screen titled "Your Education Expenses Summary". Click edit next to the student's name. That should take you to a screen “Here’s your Education Summary”. Go thru every section and check your answers.
If that doesn't work, click delete next to the student's name. You'll then get the "Your Education Expenses Summary" screen again. Click the "Add a student" button.
