ClassifiedRain
Returning Member

Why won't the IRS take my return after fixing the 1098-T/8863 error?

I keep on getting rejection after rejection alert from TurboTax but I'm literally doing the very thing I was told in the instructions. Other people in past threads have said to delete the cache and cookies and re-enter the 1098-T info which I did verbatim original time and the two times after that. Every time I go in and do it, TurboTax gives me a green checkmark and acts like I've actually made headway. Today it wasn't even an hour between "All set!" and "Your return was rejected again."

 

I called to make sure I wasn't claimed by anyone else and my mother and the tax lady she has both confirmed that the answer was no, meaning "This return has been rejected by the IRS because there is a student listed on Form 8863, line 21 whose SSN has been listed on another Form 8863 for this tax year." is false. I am the student, I've only ever gotten one 1098-T per year and am not on anyone else's. I've paid $89 to have Intuit do my taxes and I'm extremely frustrated that my money still isn't on the way after all this. Someone please give me actual useful advice.