I finally figured out that I can delete the student and try again. However, it still says that the amount I paid in tuition for my adult son doesn't qualify for a tax deduction. My main issue with this is that the "reasons" it gives don't apply to anything I entered. The only information is that "based on the information I entered"... but the information I entered shows that I paid tuition for my son out of my own pocket. If there is a valid reason for not being eligible, the software knows it but Turbo Tax refuses to provide any information. As far as I know, Turbo Tax is incorrect and that's the default answer when it can't figure out what went wrong. FYI, refusing to elaborate on why paying thousands of dollars in tuition isn't qualified is a good way to get long-time customers to try elsewhere next year.
