Very curious.
Have you also entered a 1099-Q? Expenses may have been applied to it.
In the personal info/dependent section, be sure she qualified as a dependent. Try deleting and re-entering her there.
Review the AOC requirements https://www.irs.gov/Individuals/AOTC
https://turbotax.intuit.com/tax-tips/college-and-education/what-is-the-american-opportunity-tax-cred...
https://ttlc.intuit.com/community/credits-and-deductions/help/who-is-eligible-to-take-the-american-o...
You can try this IRS tool https://www.irs.gov/help/ita/am-i-eligible-to-claim-an-education-credit
You can use this TurboTax tool https://turbotax.intuit.com/tax-tools/calculators/education/
