You would need to find out who claimed an education credit regarding this student.
I suggest you ask the student if they entered the 1098-T on their tax return and if they received an education credit. (if TurboTax generated Form 8863)
If the student is your dependent, and you claim the student on your tax return, only you should get the credit.
How to fix it?
Once you find out who claimed the student's credit, you have two options.
You can delete the documents and forms relating to the education section, which includes deleting your 8863 and your education credit. Now you can e-file your return. Next, after that original return has processed, you can amend your return and claim the education credit if the person that also claimed the education credit amends their tax return to take that credit off.
You can leave the education credit on your return however you will not be able to e-file. You will need to print and mail the return in. The IRS will make an investigation regarding the credit being claimed on two returns and will determine who should get the credit. The taxpayer claiming the credit in error will most likely owe tax and/or interest and penalties.
The IRS is extremely overwhelmed and the idea of mailing in a paper return is not a good one. If you get a refund without the education credit, I suggest you do that first and try to correct the error with amending.
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