Delete the 1098-T and start the education section over.
Go through the entire education interview until you reach a screen titled "Your Education Expenses Summary". Click delete next to the student's name.
If that doesn't take care of it, explain why you thing you qualify for a credit and which credit.
If you are eligible, you have answered something wrong, in the interview. But, a lot of people are just not eligible. See https://www.irs.gov/Individuals/AOTC
https://www.irs.gov/newsroom/american-opportunity-tax-credit-questions-and-answers
https://www.irs.gov/individuals/llc
https://www.irs.gov/pub/irs-pdf/f8917.pdf
You cannot claim a credit if you are, or can be, claimed as a dependent by someone else.
A full time unmarried student, under age 24, is only eligible for the refundable portion of the American Opportunity Credit if he supports himself by working. You cannot be supporting yourself on parental support, 529 plans or student loans & grants. You must have actually paid tuition, not had it paid by scholarships & grants. It is usually best if the parent claims that credit.
