Good morning. My apologies for the bad wording in my question. Please let me try again. I have one 1099-Q with 16 line items, all with different fund numbers, gross distribution, earnings, and basis amounts. The Turbo Tax software allows me to enter a maximum of 10 line items only. Once the 10 line is entered, the system doesn't give me an error, it just won't allow me to enter the additional 6 entries from my 1099-Q. Looking at the attachments, it shows 10 out of 10 lines used but again, I have a total of 16 lines to enter.
I've tried both the online and desktop versions of the software with the same results. Customer Service call 1 says I need to manually handwrite my information on forms and mail it in. Customer Service call 2 says this is not a software issue even though there is no documentation anywhere that I can only enter 10 line items. Customer Service call 3 says it is a software issue that has been known for over a year but was not resolved. She said I should be able to enter all 16 line items into Turbo Tax with no issue but saw for herself that the system doesn't allow it. She said it may or may not be fixed before my taxes are due.
I'm not sure what to do at this point. Should I enter the initial 10 lines into Turbo Tax and add 6 paper forms (OMB No. 1545-1760) to cover the additional 6 line items and then mail everything in? This is so frustrating. Thank you for your quick reply.
