There could be other reasons that you do not qualify for education credits or deductions. I will leave some links for the three that are available in 2020. Generally, you don't qualify if you can be claimed on someone else's return, although there are some rare exceptions. Your income and filing status are also factors and each credit (there are 2) and deduction (only 1 of these) has different eligibility criteria. The details of each is in the links below.
You can type in letme (one word) in the search bar and use the Jump to link to be taken to the Education Optimizer where you will see which ones you qualify for and how much, if any, tax benefit each is worth to you. TurboTax will default to the most beneficial credit or deduction.
What education tax credits are available?
What is the Tuition and Fees Deduction?
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