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Education
Try this:
Go through the entire education interview until you reach a screen titled "Your Education Expenses Summary". Click edit next to the student's name. That should take you to a screen “Here’s your Education Summary”. Click edit next to “Education Expenses". That should give you the R&B box.
"The basis or earnings for the coverdell are not listed".
When TT sees that boxes 2 & 3, of the 1099-Q, are blank, it will give you a screen to enter your basis and the value (FMV) on 12-31-19. You get the basis* from your own records. That will allow it to calculate the taxable portion of the distribution.
*Your basis is the amount you contributed over the years, less the basis portion of previous distributions, if any. If this is the first distribution, from the ESA, then the basis is simply what you put in.