It is best for your to switch to the Desktop Version of TurboTax to handle this situation. You can make entries directly on the forms so that you receive the appropriate credit.
If you have paid for TurboTax online and call Customer Service they can give the Desktop download at no additional cost. If you have not purchased the online program yet you can purchase TurboTax Desktop version for TurboTax or other retailers such as Amazon, Costco and others.
You can download your 2019.tax file from the online version to keep all of the information you have put into your tax return by going to
- Tax Tools (on the left of the screen)
- Tools
- Save your 2019 return to your computer
Once you have installed the 2019 program on your computer click on
Click on the option to Find a Tax File.
Go to your Downloads file on your computer and open your tax file.
It will load all the information you had in your online return into the Desktop version of TurboTax.
You can switch to the forms mode up the upper right hand corner (if using a PC) and then make changes on directly on the Student Information Worksheet to have the credit calculate.
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