I have reported this issue 6 times since late December (it's now March 4, 2020).
The short answer is that Intuit just doesn't care. It looks so sloppy, but Intuit DOES NOT CARE.
This should be the easiest fix imaginable -- just spend 10 seconds to correct the html link. It's not a calculation error. It's not a missing form, it's not a missing feature, it's not file import/upload problem. It is a simple broken reference.
Intuit DOES NOT CARE.
Buy the software and shut up.
Last year I had a state tax form that would calculate correctly and would show up in the "forms" view, but mysteriously disappeared during print. TurboTax was able to replicate the error, but was clueless about how to fix it. I had to do the form by hand and append to my return and mail it in that way. Got my 2018 software fee refunded, but I don't know (yet) if they ever got around to fixing the issue.
2006-2009: I reported a technicality that was wrong with municipal bonds. Basically TurboTax had been coded with "radio buttons" (only one of a list of several may be selected) rather than "checkboxes" (more than one may be selected). It only was an issue if you had to amortize the bond premium on certain municipal bonds.
The error recurred for 3 years, after which point I no longer had the bonds and so stopped looking for it. TurboTax was not willing/ able to fix it despite my citing chapter and verse of the tax code showing exactly why they should.
Point is, if you're waiting for a fix, and it doesn't gum up a great many returns (in this case it's merely informational), TurboTax probably will let you down.
