1099Q and 1098T question

I have about 22k in qualified educational expenses for my child this year.  My 1099Q shows a distribution of about 11k, but my 1098T only shows payment of 6k (tuition).  


The problem I face is that the difference between the 1099Q and 1098T is being taxed, and I can't seem to get credit for the difference because I'm being told by Turbotax that my income is too high to qualify for educational credits.  There must be a way to resolve this, no?