This means that the education credit for this SSN has been claimed on another return
This return has been rejected by the IRS because there's a student listed on Form 8863, line 21, whose Social Security Number (SSN) has been listed on another Form 8863 for this tax year.
Verify the student’s SSN is entered correctly. If you see a mistake in the SSN, correct it and resubmit the return.
If the student information is correct as you submitted it, then you can't electronically file. You must print and file your return by mail.
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