Education

That is correct, student employees of colleges are exempt from FICA, but not income tax.  So, he just enters it like an ordinary W-2.  TurboTax will not be confused because boxes 3,4,5 & 6 are blank.  The fact that box 2 is blank or 0  is probably because his income is low and no income tax was expected (or just because of how he filled out his w-4.