It's probably not that you didn't qualify for the Lifetime Learning Credit (LLC) but that TT has selected Tuition and Fees Deduction as your best alternative. This frequently happens when you federal tax liability goes to zero. the Tuition and Fees Deduction, reduces your federal AGI and that reduces your state taxable amount (in most states).
You can check it by typing letme in the search box in TT, then 'jump to' and it will give you the option to select LLC. Try it, if you get better results, leave it, otherwise change it back.
The lifetime learning credit is a credit against tax owed. If you owe no tax because you don't have income, you have no tax to be reduced by the credit.
