was this all undergraduate? Just a question if at any point they were in grad school, I know we had an issue. Student Info Wksht Part II number 1 on ours was filled out as NO because teh 1098T said grad school although we paid undergrad in 2018 also.... once I fixed that to yes, the interview worked. Also see Part VIII line 3 if that's not your issue.
**I don't work for TT. Just trying to help. All the best.
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**Mark the post that answers your question by clicking on "Mark as Best Answer" I am NOT an expert and you should confirm with a tax expert.
