You need to enter the information from your 1098T exactly as it appears on the form. Delete the amount that you put in box 1 because the school did not report tuition in this box. The amount in box 2 needs to be entered in to Turbo Tax as part of your 1098T form.
Schools have the option of either reporting in box 1 or box 2. Since there is an amount in box 2, this is the amount of tuition that the school billed. For the purposes of the credit, Turbo Tax needs to know how much tuition you actually paid in 2016. Turbo Tax will ask you in a separate question, how much tuition you actually paid.
