I find this answer/guidance to be very misleading. In my case I should be itemizing. Filing single/reached 10,000 in SALT/5,000 in mortgage interest...puts me above the 12,000 standard deduction. I have two 1098s because my mortgage was transferred in 2018 to a new lender. The new lender left box 2 blank on the 1098. When I enter the info on the 1098 in TurboTax, I am not able to deduct the mortgage interest on the form from the new lender. I've contacted the new lender and they refuse to issue a corrected 1098 that would have the actual outstanding principal amount as of 1/1/2018. Is this an issue with TurboTax or is the 1098 with nothing in box 2 incorrect even though the lender says it is correct?? Please advise!! This is getting really frustrating. There are several other people in the TT community having the same issue and there seems to be no solid answers/guidance on here. This is especially important for people that are itemizing. Just because the standard deductions were increased doesn't mean people aren't itemizing!
