You shouldn't make this $0 by going into the forms. Instead edit this in the Education Information section of step-by-step by following TurboTaxMarilyG advice above. Note if you are claiming the American Opportunity credit, you enter $4000 since you can't double-dip 529 and American Opportunity Credit. Same goes for Lifetime Learning which is up to $10,000. Really, TT should fill in these amounts based on what credit you are getting but they don't.
**I think that's applicable only if you're using Turbo Tax Online. I am not. I have the desktop version and this option isn't available. Overrides on the worksheet page seems to be the only answer. I have worked with TT customer support and even though I thought I was getting somewhere with them, their communication on the issue/solution just dropped. A diagnostic of my return was performed on 2/2 to send to IT and I haven't received any further communication. I believe it's a programming error but they fail to acknowledge it. Very frustrating.
