I am having the same issue. I have spent hours and one useless support call with no luck. I do not qualify for an education deduction or credit. TT has told me this, and wants me to continue with the input of my education expenses so that I may avoid taxable income on excess Qualified Tuition Program distributions. Makes sense, right? However, my total Qualified Education Expenses are being adjusted on the 1099-Q worksheet. I'm assuming this is related to the credit, THAT I'M NOT ELIBLE FOR. I'm hesitant to override, but if that's the solution, then so be it. Can someone explain exactly where in the forms view to make the overrides? I want to make sure everything flows correctly.
