If my password was incorrect, then why would 2FA work? Why do I get the message "Success! We got your tax data. You can now return to TurboTax." I have tried all the subsequent advice to correct the problem with no success. Now I am seeing that Bank of America is not the only FI having this issue, there is something going on with the TurboTax software. Some FI's work and others do not. In my case the FI that gets my credentials inside Turbotax without going through an external browser works. However, the Bank of America import insists on opening a browser to import the data externally. This is the one that fails. Again I have cleared cookies in both Chrome and Edge, changed default browsers, get the same browser message "Success! We got your tax data. You can now return to TurboTax." then TT crashes and shuts down. When I opened my last case with TT they said that my case was an isolated incident and that they would not be able to escalate the problem. After reading below my original post, I am not the only isolated case. There is definitely an issue with the software itself and either particular FI's or the way the data is being retrieved. A simple error message, stating what happened would be nice rather than a 1988 software crash in Windows 3.0
