Well to be honest it took 2 years to correct this issue. I had over $3,000 sitting in a greendot account which was so difficult to get access too. I lost my wallet with my turbo card in it ($80 or so on it), then I request a replacement card, but never received it. I kept checking my balance and I fought with them over my $80 for 2 years via email because they never answer the phones. In the end, I find out march of 2022 that a stimulus was also deposited and that I had a balance that didn't show on my account due to the replacement card not being linked up as of yet.
Finally, they gave me a new card. It was so ridiculous and had a $400 dollar limit a day withdrawal limit, but also had a block on my account preventing anymore withdrawal even with a teller at the bank. I was so frustrated that it took 10+ calls and 3 hours of live tech support to have them remove the blocked account limit.
Never again will I use greendot. TurboTax is also getting the boot for using such a terrible business as an option and not taking action when customers are being restricted from their funds.
