@PatriciaV really appreciate your confirmation on what I did was correct.
I totally understand how difficult it is to make changes to the software to transmit the numbers from Federal to State, it's not as simple as it seems. But isn't it what we are paying for? If Intuit can't figure out how to incorporate the changes in time, how do I feel like paying additional $55 for the state?
As a paying customer, I expect proper guidance in such cases, at the least, if the software is not doing what it is supposed to do. I am being left in the dark without knowing what to do and no one to speak, researching on internet and spending hours and hours, wasting time and energy and still not confident if what I did was correct.
If I have to do all this by myself, why do I have to pay the additional fees?
