Business & farm

Turbotax won’t finish installing. I keep seeing a white window that remains reactionless.

 

Here is the solution that worked for me.

I changed the display setting down to 1600x900 and it completed the install with no other problems. It wouldn't render the window properly at higher resolutions. I changed it back to 1920x1080 after the installation completed and it runs the app perfectly fine at 1920x1080.

I hope that helps someone.

 

I saw these while trying to figure it out.

Turbotax 2020 issues 2.png

This is the screen that the install got stuck on. Some times for up to 30 mins. I know, long time, but I was really miffed so I wanted to make sure I knew when the app stopped.  

 

TT issue 4.png

I have never seen this before or since.

 

Turbotax 2020 issues 1.png

The app seemed to be running as if it didn't have any issues. I thought Task Manager was going to say "not responding".

Since it didn't say that, I assumed it was running properly, and must be something other than the app itself.