The IRS started this filing season further behind than they have ever been in history. Dealing with the IRS this year is not the same as the IRS of past years.
This is the national taxpayer advocate's report to Congress for this year. It's got a lot of information in it but its biggest takeaways are that the IRS started 2021's filing season with 6 million 2020 returns, 2.3 million amended returns, 5 million quarterly returns and 5 million pieces of correspondence unprocessed. That was how they started the year.
Once TurboTax has the forms (and we have all of them now) the programmers have to program them in and then test what they've coded before rolling everything out. It's a time consuming process.
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