Thank you. FYI - I do have a Case Id and spoke to both a TT support person and a TT Tax Expert during a shared screen session yesterday, during which they reviewed my input. Both said it was not a software error, it was due to a change in NJ tax law, and my only option was to file by paper. Based on your response versus what TT told me yesterday at noon, it is clear that TT is not sending the same message with customers. Similar mixed messages occurred with the 12b deduction issue - which is also a software defect.
A growing concern is QUALITY. For me this means robustness of TT program specifications, development, and testing; particularly stress and regression testing. I will wait to see if the software error is corrected as eFiling is preferable to paper filing for everyone.
