If you are paying TurboTax through your refund the bank account number is the bank that will receive the refund to pay TurboTax and send your refund to you via the method you chose.
It usually takes 5 to 10 business days for the Visa card to come. However, if you believe you should have received your card by now, please visit TurboPrepaidCard.com or call us toll-free at 1-888- 285-4169.
NOTE: Make sure the correct address is on file.
Please see FAQ, for more information about the Visa Card: https://ttlc.intuit.com/replies/6419971
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