Unfortunately, we have been noticing that many of our customers are receiving less than the amount that is due them. We do not have information from the IRS as to why this occurs; however as customers continue to have questions regarding the Economic Impact Payments (EIP), we’re continuing to work with the IRS for guidance. We’re updating our customer and expert-facing articles with information as soon as we get it.
For the most up to date information available regarding stimulus amounts being sent to our customers by the IRS, please review the new FAQs in the article, How will the third stimulus impact me?
You can update your bank account directly with the IRS. They use the last known bank account (from your tax return) but you can change it after you file. Here is information about how to tell the IRS about your direct deposit if you wish to change it.
@tayalva
