@JotikaT2 Unfortunately, my TurboTax does not match your description. There is no black panel on the left side of my screen when I open TurboTax. I have never seen a screen titled, "Let's get your state taxes done right." There is no screen I have ever seen that looks like the "Status of your state returns" screenshot you included in your reply. Please escalate my question. When I open TurboTax, I see "Work on a Tax Return" in a blue bar near the top of my screen. Below that are options, "Start a new Tax Return" and "Continue a Tax Return" with below that the words, "Pick up a return and continue where you left off." And then a link to click on to go to my 2020 return. Again, please escalate this question and/or email me contact information so I may contact a TurboTax staff member directly to resolve this issue. Thank you.
