Tried that link (3) times with customer support. Does not work, I had assumed this had already been reported via customer support.
Also tried the link that led to the previous file before TT mounted the current file.
So far we've checked that:
Windows 10 is fully updated
Firewalls are off
Services except for Microsoft necessary have been disabled
Uninstalled the program and reinstalled several times
Installed the program on to a different PC and same issues occurred
Used the TTStateClenup_TY19 tool and then re-downloaded the state forms. No change.
