This is how I resolved my issue last year. The following are note that I posted last year. I hope it works this year. By the way, Turbo Tax did nothing to help last year. I got help from one of the posts on the Community forum.
"I re-did my 2018 tax return after updating my 2018 TurboTax Business software. Then I used the updated 2018 file to start my 2019 TurboTax Business software. Now the 2019 software has correctly imported all the partners information.
Last year I had completed my return in February. Although, I did not have any issues with my tax return last year, the software had a later update. I am assuming that I was having issues with my 2019 TurboTax Business software since my 2018 tax return was not done with the latest software. My issues are now resolved. I am hoping that information will help other 2019 TurboTax Business software users."
