@tdattomo
Take a look at this answer - https://ttlc.intuit.com/community/tax-credits-deductions/discussion/it-says-i-can-t-claim-a-home-off...
There is an additional calculation that you have to make concerning the percentage of time spent conducting business in the home office that may be disallowing the deduction.
Work through the three examples and see if this explains the situation.
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