Start the return again and this time do a search for the .tax2018 file it could not find the first time.
2018 Downloaded to 2019 Downloaded
Do you have the 2018 tax file on your computer? It ends in .tax2018. You need that to transfer into 2019. First thing you do is start a new return and it should find all your 2018 files and ask if you want to transfer them.
Directions for Mac:
How do I transfer last year's return into the 2019 TurboTax for Mac software?
Directions for Windows:
Transfer last year's return to 2019 TurboTax for Windows
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