That is very strange. Stacy F. said that there wasn't a ticket on the issue. I received an email from her with an investigation #. She stated that tech support said it was the state that had not finalized the forms, yet. We debunked that quickly from the Alabama business tax forms site and she sent that screenshot, also. I spent maybe a total of 40 min. waiting for live person and doing the screenshots.
Everyone needs to call into TurboTax and explain, in detail, as outlined in "updated" portion of the original question. I called 1-888-4-INTUIT. I believe I kept hitting the #1 until I got a live person. (I may have yelled "operator" a couple of times also to get out of the automated, non-useful, loop, also.)
Sidenote: I am very disappointed in the help, or lack of, from turbotax on this support site. Not finding them very "experty" on the issue and just leaving us hanging. Not putting in a tech support ticket to boot! Extremely dissatisfied with the lack of knowledge, and follow-through, from workers on this forum.
