I am glad that they did finally update the product. But let’s not forget that the 8995 form was released weeks ago and people have been prevented from filing their returns because Intuit did not pay attention to the fact that the 8995 and the 8995A are different forms. Even the experts who posted could not make that distinction. They also seem to disregard the fact that feedback from the users was important, simply based on the fact that official posts did not address the issue that was being identified.
There are no less than five threads on this very topic yeah it took Intuit another week to resolve this issue without any official acknowledgement of the problem.
There needs to be better communication from this forum back to the Company. Even calling Intuit directly did not result in reaching agents who could actually understand and resolve the issue. Instead they leaned on inaccurate form availability and messaging...leading me to believe they were a call center and not Intuit.
The people who posted on the threads are actual experts in that they have a vested interest in ensuring their returns are accurate. Their comments and feedback are not noise.
